Road emergencies always demand immediate response and attention. Thus, when towing needs emerge, having a good tow truck company you know you can trust and call at all times is vital to prevent detrimental situations from taking place.
 
You’ll most likely come across a number of towing companies in Paterson or other areas in New Jersey and they’ll usually vary in terms of price, car recovery and tow service, coverage area, and other factors. In competition, there are always losers and winners but in this case, choosing the latter is downright necessary to ensure that the road emergency situation is promptly alleviated or being attended to at an optimum. This is why every vehicle owner has to be informed of the tell-tale signs that can distinguish a good towing company from a bad one. 

​“How would I know that I’m calling the right towing company in New Jersey?”
 
Essentially, a towing company is worthy of your trust if it bears the following qualities:
 
1.      24/7 Service. Road emergencies choose no time or place, i.e. they can strike at the darkest hours of the night and can take place somewhere remote and hard to access. That said, there really is no point saving the hotline number of a towing company that does not operate 24/7.
 
Choose a towing company that will give you that sense of security and confidence knowing you’ll be responded to when road emergencies arise regardless of your location and time. The right towing company isn’t only after of the earning. It also works in light of its goals which are to ensure that vehicle owners and passengers are saved away from the road’s dangers and the vehicles involved will not be left stranded and alone on the road for a long while.
 
However, how soon a towing company’s 24/7 call support team answers emergency calls is also a vital factor. Even if a company promises 24/7 response, if its front support is inefficient in answering calls with urgency, then stop counting on that company and find another that’s really worthy of trust.
 
2.     Carried out by Professionals. For towing and road assistance services to effectively address critical situations, intervention from real professionals who are skilled and knowledgeable in the field is a requirement and a good towing company in Paterson knows that. You’d know you’re in the right hands if the people catering to your needs are versed and courteous at the same time. Front-end support will also be manned by highly trained professionals that can communicate effectively at the shortest period of time possible.
 
3.     Reliable Response Time – A good towing company does not give false hopes to its callers who are in a critical situation. Instead, it strives its best to get to the location on or before the promised estimated time of arrival. Its customer support team is also adept at assessing every situation and provides a reliable estimated time frame for the response team’s arrival based on the location and other relevant details collected. With the right company, you can always be sure that you’ll be assisted at the time promised.
 
4.     Up-to-date Tools and Equipment – Apart from the quality of road assistance and towing services a company provides, another factor that can measure its potential is how well equipped it is to address even the most complicated road assistance and towing needs. Whatever type of vehicle a customer has, be it a sedan, a motorcycle, a van, or a truck, a good towing company can cater to such towing needs with confidence because it’s invested in the latest towing tools and equipment.
 
5.     Reasonable fees - A good towing company does not consider the latest tools and equipment as well as its 24 hours availability as a justification to charge overly. Instead, it always ensures that its quotes are sensible and reasonable.
 
If the tow truck in Paterson bills too cheap, make sure the quality of service is not compromised. On the other hand, if it bills too high, it has to be able to show a justifiable cost breakdown at the least. Just because it offers a cheap tow truck service, does not automatically mean it’s the best deal there is.
 
Aside from the above-mentioned qualities, you can also check a tow company’s reviews and feedback on the web. Avoid entirely believing on reviews and feedback that are shown on the company’s own website. Real ones are usually posted on social media like Facebook.
 
A good tow truck company like Paterson Tow Truck will save you from the road’s dangers. We’ve been a trusted road assistance and tow company for a reason. Have us assist you.

Tow service calls take place after a critical roadside situation has occurred.  Having a cautious driver helps ensure that everyone else on the road or those involved in the particular roadside situation are safe from any hazards caused by the tow truck. As driving a tow truck entails a huge responsibility, if the truck operator is unable to drive in an efficient and agile manner, then that towing company is definitely not trustworthy. To help you choose a tow truck in Paterson better, keep in mind the following qualities that a good tow truck driver should possess:


1.      Excellent Driving Record. If the driver bears an excellent driving record, then there’s a high chance he’s really a qualified driver. The licensed driver should be able to present records to show that he’s really eligible for the job. Aside from upholding your vehicle’s value, another upside of this is that you get to potentially reduce the costs of vehicle operation. At the same time, a tow company can also benefit knowing their drivers are cheaper to insure.


2.      Passionate. Passion about driving is what a good tow truck driver should also possess. Apparently, not everyone who knows how to drive has the passion for it. These are the kind of drivers who easily lose their sense of focus and or aren’t friendly.  If not passionate about servicing customers, the driver is more likely to get distracted from the road. In the roadside assistance and 24 Hour towing industry, that’s a big NO.


Choose a tow company that deploys a focussed driver because that driver also needs to take into consideration all of the drivers driving past the roadside situation.  The driver must make sure that they are not exposed to harm or danger.


3.      Defensive. Defensive driving is a gift that lets the driver protect not only himself but also the people he shares the road with. A good tow truck driver takes defensive measures on the road because he never wants to get involved in road troubles and accidents. Being a defensive driver is a win-win offer that not only benefits in terms of people’s safety but also for the towing company in Paterson and other areas in New Jersey that want to keep safe and their insurance expenses low.


4.      Alert. A seasoned tow truck driver is alert and very aware of the many factors that can affect the quality of their towing response which include the quality and accessibility of the route, the traffic, and the condition of the vehicle to be towed. A good tow truck driver is keen enough to easily detect the presence of vibration, strange odor, or sound that can serve as an early warning signal of a threatening problem. He will then use his expertise and knowledge to evaluate the condition of the situation which is downright necessary to come up with an appropriate solution.


5.      Can Manage Stress. A good tow operator knows how to combat factors that potentially cause stress along the way. He’s able to keep his focus and only take setbacks in stride because he knows being able to manage stress is important to make sure he gets the job done.


6.      Versed in Vehicle Maintenance. A good tow truck driver knows that vehicle maintenance skills is vital to gauge if a vehicle is safe to get back on the roadways or otherwise. He should also be able to carry out minor repairs.


The mere fact that you are calling for a tow service already speaks volumes about the level of danger your situation could be in. Make sure you are counting on the right Paterson towing and roadside assistance company. Call us today

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No matter how often you take your precious car to an automotive shop for its regular preventive maintenance, if insufficient attention and checkup are rendered to your car's battery, then it is still useless. A car's battery is as precious as a human's heart. Without it, the car's engine will not have the power to start; more so, move. That is why it is imperative to know at least the basics of car battery handling, e. g. their first aid and answers to questions like when and how they should be replaced.  

For instance, if you have forgotten to turn your headlights off especially if you are owning an old car where warning alarms are not programmed or installed and then your car is accidentally left as is, there is a big chance that your battery is already dead when you come back. And the only time you are able to realize it is when you attempt to turn the ignition key but the car is not responding.

While the stress from having a dead car battery can be alleviated with the help of a reputable and reliable roadside assistance and tow truck company nearby that is 24/7 ready to respond to road emergency situations like Paterson Town Tow Truck, it also pays to have the basic skills in jumpstarting your battery to bring your car back to life even for a temporary period.

Battery Jumpstarting
The process of jumpstarting your car's battery per se is quite simple but it requires two things: jumper cables and another running car. That means you have to stock jumper cables in your trunk all the time. And along with that, you need to find another car that is running the moment you decide to jumpstart your battery. In totality, the jumpstarting process does not take more than five minutes.

Remember these key points:

First Phase - The Preparation: Your car and the other car must be turned off after facing each other at 18 inches apart. Keys of both cars must also be removed and both breaks engaged. This is to prevent sudden accelerations or movements. Along with this, make sure your car's lights and radios are all switched off.

Second Phase - Battery Checking: Battery jumpstarting is considered unsafe and unadvisable if the battery appears to be in a bad condition i.e. it is frozen or leaking or if the battery's casing has cracks as the battery may explode in the long run. Stop if this is the case. Otherwise, proceed on ensuring that both cars' batteries have equal voltages. After that, determine the two poles of each battery,  identify and note which ones have positive and negative signs.

Third Phase - Battery Jumpstarting: You may now begin attaching the jumper cables. Start with the red positive cable. Clamp it to the dead battery's positive terminal and attach the other end to the positive terminal of the other car's battery. Wiggle the clamps to connect both firmly. And then proceed on the black cable. Do the same steps but this time, connect both ends on both batteries' negative terminal.

Once all is set, clear the area. Put away cigarettes and other hazardous items and put your safety glasses on. Then start the other car's engine and let it on. After a few minutes, start your car and try again until it works. If it does, carefully disconnect the cables in reverse order (starting with the black cable). As you do this, make sure both clamps do not touch each other. Then drive for a short while so that the battery can build up a charge.

The Dangers of DIY Jumpstarting

Jumpstarting the battery on your own may expose you to various threats. For one, if not handled properly, it can worsen the problem of your car or it can be too hazardous to deal with. Also, while it is tempting to ask help from a stranger, you can't really be sure that you are taking the right path or, instead, you are getting yourself in for more danger. And despite that uncertainty, DIY jumpstarting does not always guarantee that it can salvage your car and put it back to a working condition. Imagine the hassle you may have put through only to find out the whole thing has failed.

Have P-Town Tow Truck Assist You!

A reliable road assistance and towing company in NJ like P-Town Tow Truck is committed to helping you get through your situation safely and soundly. Our goal is to keep you away from the dangers of the road while saving your car from its potential end. Whether you are in Paterson, New Jersey or in any of its neighboring towns, giving us a ring means you will be instantly entitled for prompt, quality car recovery like jumpstart service, tow truck service, gas delivery, tire replacement, and a lot more. We even buy junk cars for cash to give you an easy, hassle-free car selling experience.  ​

P-Town Tow Truck is operated by courteous and friendly professionals adept in the field of road assistance and towing. Only here will you experience premium quality services at a very reasonable quote. We practice transparency; we make sure you understand every detail of the bill. Great reviews speak volumes of our reputation. For all your roadside and cheap 24 7 tow truck concerns, call P-Town Tow Truck. We're glad to be of service to you.  

Before you call for a tow truck it's imperative that have an idea of what is wrong with  your vehicle. 

Luckily, you really don't have to be a mechanic to make a quick diagnosis on your car or truck.  Certain quirks will be easily noticeable, so be sure to let the operator and driver know what is going on.  

If you've started your car and the steering wheel is wobbling back and forth you may have a tire problem or low power steering fluid.  If your vehicle was manufactured within the last 20 years you should have a warning signal within your dashboard go on.  If it's an air pressure issue your tire gauge should light up.

Although, if your tire treads are low and you drive over a pothole or a hard object such as an animal or rock, you may have severely damaged the tire..  The air may still be in the tire, but the tire may have a lump or is on the verge of exploding.  This can happen if you've hit something and continued to drive your vehicle for 10-100 miles.  

Upon exiting your vehicle ALWAYS make sure that you have turned off your headlights, fog lights and interior lights.  This is the number one way to kill your battery.  

If your engine isn't starting, you'll know that your battery is dead.  To confirm this, you can test your batter by doing the following things:  1) check and see if your headlights or fog lights are left in the on position.  2) If not, have your interior lights turned on, or can you turn them on? This is usually the easiest way to detect the issue.  3) Lastly does your horn honk? If it doesn't have any juice, then there's a good chance that it's just your battery.  And luckily, all you would have to do to get your vehicle running would be to call our team for much needed Roadside Assistance. 

Jumpstartiing a vehicle is an easy task if you have the jumper cables ready.  We do advise calling a professional if you're not sure how to use jumper cables.  If you don't know what you're doing then you're susceptible of having sparks flying in your face or can damage your battery.

Let's say you do know what you're doing, but don't have the actual cables. In the old day's it used to be okay just to ask neighboring cars.  However times have changed and it's not necessarily a good thing to start asking strangers for help. Depending on where you are physically located or the time of the day, you do run the risk of running into the wrong crowd.  

We've heard negative stories of folks getting robbed in these scenarios.  So, please know the dangers and be cautious if you're going in this route. 

Perhaps your lights have turned on, but your engine won't start or the the keys in your ignition make a clicking sound when you turn them.   If your lights are on, then you may have one of two issues.  

1) Your spark plug may need to be replaced.
2) You may have a blown fuse

If this is an issue, just let the operator know that the engine is not starting.  This issue should be inspected by a trained professional. Also, know that you'll hear these same sounds if it was a battery issue, but again, remember that if you lights are on and not dimming or dead, then chances are it's not your car battery. 

With those 3 issues clarified, you should have an idea of what's wrong with your vehicle.  Always remember to circle your vehicle if anything looks, sounds, or smells troubling.  

Other problems that may occur can be your engine overheating.  This can either be your thermostat sticking (which is when water from the radiator is not flowing to engine, which is needed to cool it) or you may be low on engine coolant.

Other issues related to the car can be leaky fluids. Fluid tanks tend to crack after impact, so if you've gotten in an accident you'll definitely want to circle your vehicle to see what if it is leaking or not.  

You may have called P-town Tow Truck, however, we are partnered with Generation X Towing of Paterson.   Due to the influx of business, our calls get routed to the operator for Generation X.  So don't be confused, if they answer the phone as Generation X.  

This is simply our way getting our customers the best roadside recovery services as possible in and around Paterson.  We would like to ensure you that you'll still get great towing service when our fleet is occupied. 

Generation X has been servicing Paterson, New Jersey for over 15 years now.